PerfectDraft Machine - Not Dispensing/Pouring

Modified on Tue, 5 Dec, 2023 at 7:43 PM

If you're the proud owner of a PerfectDraft machine, you know that nothing beats a cold pint of draught beer at home. However, there may come a time when your machine isn't dispensing beer as it should, and it can be frustrating to deal with. Here are some tips to help you troubleshoot and fix the problem:

Check the Tap Connection

The first thing to check is the connection between the tap and the keg. Make sure that the tap is fully and securely connected to the keg. If it's loose, it can cause leaks and disrupt the flow of beer.

Check the Tube

Another common issue that can cause problems with the beer flow is a tear/blockage in the tube. This can occur through a fault in the tube, or a buildup of debris has accumulated. The best solution is to try another tube - the customer service team can provide one if needed.

Contact Customer Service

If you've checked both the tap connection and the tube, but you're still experiencing issues with dispensing beer, it may be time to contact customer service. The team can help diagnose the problem and provide guidance on how to fix it. They can also support with machine repair or replacement if necessary.

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