If a promotion you’ve seen isn’t working, there are a few quick checks you can make.
- Check that the offer is still valid.
- Most promotions run for a limited time, or while stock lasts.
- We recommend reviewing the promotion details on the website or the email you received to confirm it's still active.
- Double-check the discount code.
- Make sure it's entered exactly as shown, with no extra spaces or typos.
- It's also worth checking any conditions linked to the offer, such as a minimum order value or specific products.