Account
Delivery
- What is your standard delivery fee?
- What do I do if only part of my order has arrived?
- What do I do if I'm not at home for my delivery?
- What do I do if I can't find my delivery?
- What areas do you deliver to?
- How do I track my order?
Keg Returns
Kegs & Beer
- How long does the PerfectDraft machine take to cool a keg?
- Why is my PerfectDraft keg leaking?
- Why is my PerfectDraft beer cloudy?
- Why is my beer pouring too lively?
- Why is my beer flat?
- When is the keg I want coming back into stock?
Legal, Warranty & Data
Machines & Troubleshooting
- How do I change the Cooling Mode on my PerfectDraft machine?
- Why isn’t the volume or temperature on my PerfectDraft Pro machine in sync with the app?
- Why does my PerfectDraft Pro machine keep losing connectivity?
- How do I connect my PerfectDraft Pro machine to the app?
- Do I need the PerfectDraft app to use my PerfectDraft Pro machine?
- Can I control one PerfectDraft Pro machine from multiple devices?
Mobile App
- Why isn’t the volume or temperature on my PerfectDraft Pro machine in sync with the app?
- Why does my PerfectDraft Pro machine keep losing connectivity?
- Why can’t I connect my PerfectDraft Pro machine to the app?
- Why are some kegs missing from the drop-down menu in the PerfectDraft app?
- How do I connect my PerfectDraft Pro machine to the app?
- Do I need the PerfectDraft app to use my PerfectDraft Pro machine?
Offers, Vouchers & Promotions
Orders & Payments
Product Information & Features
- Will the PerfectDraft Pro keep beer cold during warmer weather?
- Who makes the PerfectDraft Pro model?
- Where can I buy spare parts for my PerfectDraft machine?
- What’s the difference between the PerfectDraft Pro and other PerfectDraft machines?
- What is a PerfectDraft machine?
- What do the temperature colours on the PerfectDraft Pro mean?