I can't turn on the cooling scheduler or the power-saving mode

Modified on Wed, 6 Dec, 2023 at 7:23 PM

As soon as you connect your machine, you may get an error when turning on the temperature range due to a delay in the communication between the app and the cloud after the connection is finalized. 

You should be able to turn it on if you try again after 1 minute. If the error persists, shake your phone or take a screenshot to submit a report to our customer service team

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article