An E2 code means the temperature around your machine is too high for it to cool properly. It's almost always the room rather than the machine.
What to do
1. Move your machine somewhere cooler.
Keep it out of direct sunlight and away from heat sources. That includes ovens and radiators, but also other appliances such as fridges, freezers and dishwashers, which give off more heat than people expect. A machine tucked in beside a fridge is a common cause of E2.
2. Give it room to breathe.
Leave at least 10 cm of clear space in all directions, especially at the back.
3. Clear the vents.
Check for dust building up on the vent at the back. Unplug the machine, then lift the dust away gently with a vacuum or a soft brush.
4. Check the door is properly shut.
Make sure the latch has clicked closed.
Once you've moved it or cooled the room, give your machine a few hours to recover before you expect it back to normal.
In warm weather
We see a lot more E2 codes during hot spells, and it usually isn't a fault. Your machine can handle room temperatures up to 38°C, but only with air moving freely around it. During a heatwave:
- Move it to the coolest room you have, even temporarily.
- Give it more space than usual, particularly at the back.
- Close curtains or blinds during the hottest part of the day.
- Keep the door shut as much as you can, and check the latch each time.
- Keep the rear vents clear, as they matter more when it's warm.
Still showing E2?
If the code is still there once the room has cooled and your machine has had space and time to recover, get in touch. Let us know where your machine is standing and what's nearby.