If you bought your PerfectDraft product from another retailer, the right contact depends on what you need help with.
For anything linked to the order itself, please contact the retailer you bought from. This includes:
- Order confirmation
- Payment
- Delivery
- Cancelling or changing the order
- Returning the item during the retailer’s return window
- Refund questions
PerfectDraft can usually help with product support after purchase, including machine setup, troubleshooting, and warranty guidance.
What should I do?
Please contact the retailer first if your question is about the order, payment, delivery, return, or refund.
If the retailer has already checked the issue and believes it needs PerfectDraft support, please contact us and include:
- Where you bought the product
- Your proof of purchase
- A short description of the issue
- Any photos or batch details, if relevant
I need help with a retailer purchase
Please contact us if:
- The retailer has asked you to contact PerfectDraft
- Your machine has a product issue
- You need warranty guidance
- You are unsure whether the issue is order-related or product-related