At PerfectDraft, we strive to provide our customers with the best possible products and service. However, we understand that there may be times when you need to return an item for a refund.
If you change your mind about your purchase, you can return the item(s) to us within 14 days of receipt for a refund. The item(s) must be in their original condition and packaging, and you will need to provide proof of purchase. Please note that we are unable to accept returns of opened or used items, unless there is a fault or quality issue with the product.
If you believe there is a fault or quality issue with your product, you can report this to us within 30 days of receipt. We will investigate the issue and if it is found to be a manufacturing fault or defect, we will offer a refund or replacement. Please note that we may need to request that the item is returned to us for inspection before we can process a refund or replacement.
We hope that you are happy with your PerfectDraft purchase, but if you need to return an item, please follow these instructions to ensure a smooth and hassle-free process. If you have any questions or concerns about our returns policy, please do not hesitate to contact our customer service team.