You can update your account details at any time through the PerfectDraft app or website. This covers your name, email address, phone number, password and, on the website, your delivery addresses.
In the PerfectDraft app
- Log in to your account.
- Go to Account settings.
- Select Personal Information.
- Edit your details and save your changes.
On the PerfectDraft website
- Log in to your account.
- Go to My Account.
- Select Edit Details.
- Update your information and save your changes.
Changes save to your account, so they appear in both the app and on the website.
Changing your email address
You can change your email address in the app or on the website using the steps above. Your email address is also your login, so use the new address the next time you log in.
Changing your delivery address
Delivery addresses are managed on the website, not in the app.
- Log in and go to Address Book.
- Add, edit or remove an address, then save.
Updating your saved addresses does not change the address on an order you have already placed, and we're not able to edit the address on an existing order.
If you've ordered to the wrong address, contact us as soon as possible with your order number. We'll cancel the order so you can place a new one with the correct address.
If your order has already been dispatched, the courier may be able to redirect it to a nearby address. Use the tracking link in your dispatch email to contact them directly.
Changing your password
See I'm having issues with my password. How do I fix this?.
Changing your marketing preferences
To stop receiving marketing emails, use the unsubscribe link at the bottom of any marketing email from PerfectDraft.
I can't update my details
If your changes won't save, please contact us and include:
- the email address linked to your PerfectDraft account
- which detail you're trying to change
- whether you're using the app or website
- the error message you see, if any
Please do not send us your password.