PerfectDraft Keg Quality

Modified on Wed, 15 Mar, 2023 at 1:40 PM

Are you experiencing issues with your PerfectDraft kegs not tasting as expected? We understand that enjoying a perfectly poured beer is important, and we are here to help you troubleshoot the issue.

Firstly, it is important to note that the quality of the beer can impact its taste. The beer you are using may not be at its optimal freshness or temperature, which can affect its flavor. Make sure to store your kegs in a cool and dry place, away from direct sunlight and heat sources. Additionally, check the expiration date on the keg and ensure it is still within its recommended timeframe.

If you have taken the necessary precautions to ensure the quality of the beer, and the taste still seems off, there may be an issue with the keg itself. Our kegs are filled and delivered with care, but we understand that sometimes issues can arise during the shipping process.

If you are experiencing a definite issue with the taste of the beer, we encourage you to contact our customer service team. Our team is dedicated to ensuring you have the best possible experience with our products and will work with you to resolve any issues you may be experiencing.

When contacting our customer service team, please have the following information ready:

  • The batch number of the keg
  • The date of purchase
  • A detailed description of the issue you are experiencing

With this information, our team will be better equipped to assist you in finding a solution to the issue at hand.

In the meantime, we recommend trying a different keg to see if the issue persists. If the taste is consistent across multiple kegs, it may be worth checking your PerfectDraft machine for any issues that could be affecting the taste of the beer.

We hope this guide has been helpful in troubleshooting any issues you may be experiencing with your PerfectDraft kegs. Remember, if you are experiencing any issues, don't hesitate to contact our customer service team for assistance.

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