PerfectDraft Keg - Leaking

Modified on Wed, 15 Mar 2023 at 11:57 AM

If you're experiencing a leaking PerfectDraft keg, it can be a frustrating experience, especially when you're looking forward to enjoying your favourite beer. Leaks can happen for a variety of reasons, but don't worry - there are some steps you can take to resolve the issue.


Firstly, if you notice that the keg is leaking before loading it into the PerfectDraft machine, you should immediately contact the customer service team. This could be an issue with the keg itself, and the team will be able to advise you on the best course of action.


However, if the keg is already in the machine and you're experiencing leaks, there are a few things you can try before contacting customer service. Firstly, check that the tap is in the upright position. If it's not, this could cause the beer to leak out. Simply adjust the tap to the upright position, and this should resolve the issue.


If the tap is in the upright position and you're still experiencing leaks, the next thing to check is the tap unit seal. This is the rubber seal that sits between the tap and the keg, and if it's not properly seated, it could be causing the leak. Make sure that the seal is clean and properly in place, and this should resolve the issue.


If neither of these solutions works, the final thing to try is a replacement tube. Sometimes the tube that connects the keg to the tap can become damaged, which can cause leaks. Simply replace the tube with a new one, and this should resolve the issue.


However, if you've tried all of these steps and you're still experiencing leaks, you should contact the customer service team immediately. They'll be able to advise you on the best course of action and help you resolve the issue as quickly as possible.


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