I Can't Log Into My Account - How Do I Fix This?

Modified on Wed, 15 Mar, 2023 at 1:17 PM

If you are a PerfectDraft customer and are having trouble logging into your account, there are several things you can try to fix the issue. Follow the steps below to troubleshoot the problem and regain access to your account.


Reset your password

The first thing you should try is resetting your password. This can be done by clicking on the "Forgot Password" link on the login page. You will be asked to enter your email address associated with your account, and an email will be sent to you with instructions on how to reset your password. Follow the instructions carefully to set a new password for your account.


Clear your browser cache

Your browser cache could be preventing you from logging into your account. Clear your browser cache and cookies and try logging in again. If you are not sure how to clear your browser cache, search for instructions online for your specific browser.


Disable popup blockers

Sometimes popup blockers can interfere with your ability to log in. Try disabling any blockers that you have installed and see if that helps.


Contact customer support

If none of the above steps work, contact PerfectDraft customer support for further assistance. They will be able to help you troubleshoot the issue and regain access to your account.

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