Some machine noise is normal. PerfectDraft machines contain cooling and pressure systems, so different sounds can happen during cooling, pressure maintenance, and pouring.
Common normal sounds
- Soft, continuous humming: usually the cooling system (fan or compressor) maintaining the correct temperature
- Noise when pouring: the machine is maintaining the keg's pressure while you pour
- Occasional noise when not pouring: the machine is briefly maintaining the keg's pressure
- Gurgling or bubbling: normal in a cooling system, and nothing to worry about
Sounds that need a closer check
- Hissing: this can mean the tap unit is not fully attached; press it down firmly until you hear two clicks
- Loud humming or vibration: check that the machine is standing flat and stable, and isn't touching a wall or cabinet
- Frequent pumping or grinding sounds when idle: check that the keg and beer line are properly fitted
- High-pitched whine: if persistent or concerning, see below
If the machine is noisy and also not cooling
- Check the ventilation area. Make sure there is enough space around the back of the machine. We recommend at least 10 cm of clearance.
- Keep it away from heat. Make sure the machine is not placed in direct sunlight or near a heat source, including ovens, radiators, and other appliances like fridges and freezers.
- Clean the rear vents and fan area, making sure there is no dust build up.
- Check the display for anything unusual. On a PerfectDraft Pro, look for an error code. On a Philips machine, look for a green or red dash with a flashing backlight.
⚠️ Do not remove the back cover of the machine. This would void your machine's warranty.
Still not sure?
PerfectDraft Pro: if the noise continues, or you're not sure whether a sound is normal, get in touch and we'll help.
Philips machines: your machine is supported directly by Philips PerfectDraft support. Have your model number and the serial number from the silver sticker underneath ready.