If your payment is declined at checkout, it means your bank, card provider, or payment provider could not approve the payment.
This can happen even if your card has enough funds.
What should I check?
Before trying again, please check the following:
1. Check your card details
Make sure the card number, expiry date and security code have been entered correctly.
2. Check your billing address
Make sure the billing address entered at checkout matches the address registered with your bank or card provider.
Please check:
- house number or flat number
- postcode
- street name
- billing country
- any saved address details in your PerfectDraft account
Even small differences can sometimes cause a payment to be declined.
3. Check your available funds
Your bank may decline the payment if there are not enough available funds, or if there is a temporary restriction on your card.
4. Try another payment method
If available, try using a different card or payment method.
5. Contact your bank or card provider
If your payment is still being declined, please contact your bank or card provider. They can confirm why the payment was not approved.
Why does my payment keep failing?
If the same card details or billing address are entered again without any changes, the payment may be declined again.
Please check your details carefully before trying again.
Can PerfectDraft override a declined payment?
No. PerfectDraft cannot override a payment declined by your bank, card provider, or payment provider.
If your payment keeps being declined after checking your details, please contact your bank or card provider first.