Time to Credit PerfectDraft Return Tokens

Modified on Wed, 15 Mar 2023 at 03:14 PM

As a PerfectDraft customer, Beer Tokens can be earned by returning your empty PerfectDraft kegs, but you may be wondering how long it takes for the tokens to be credited to your account.

Express Credit customers can expect to receive their tokens up to 24 hours after the courier has collected the kegs, while Standard Credit customers may have to wait up to 10 working days.

However, there are some factors that can affect the timing of your credit. Failed courier collections, issues at local courier depots, spikes in return volumes, and peak sales periods can all lead to delays in the crediting of your Beer Tokens.

If you have been waiting for more than 10 working days and have not received your credit, we recommend following up with our customer service team. They can investigate the issue and help ensure that you receive the tokens that you are owed.

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