Failed Keg Collections

Modified on Wed, 15 Mar 2023 at 03:27 PM

If you have recently attempted to schedule a home collection of empty PerfectDraft kegs and encountered a failed collection, you may be wondering what steps you should take next. This article will guide you through the process of re-booking a collection and seeking further assistance if needed.

If your home collection has failed, the first step is to re-book through your Keg Return Hub. This can be done by logging into your account and selecting the option to schedule another collection. Make sure to double-check the address information to ensure that the collection can be completed successfully.

It's important to note that if you have experienced persistent issues with failed collections, it may be worth contacting the customer service team for further assistance. They may be able to provide additional guidance or offer alternative collection options, such as store drop-off.

To contact the customer service team, you can typically find their contact information on the Keg Return Hub  or through your account dashboard. Be sure to provide as much detail as possible regarding the failed collections, including any error messages or other relevant information.

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