The E1 code means there is a serious air leak and the pump is running for too long. This is most often caused by a loose keg connection or an issue with the keg itself.
To resolve this, try the following steps:
- Open the door, leave it open for about a minute, then close it again to reset the machine.
- Remove the keg from the tap unit, rinse the seals on the tap, then reconnect the keg. You should hear two clicks when it’s properly connected.
- Check the seals on the top of the keg and the bottom of the tap unit to make sure they are clean and undamaged.
- If possible, try a different keg. If the error disappears, the issue is likely with the original keg.
If the error code remains after trying these steps, please contact our Customer Service team.